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ParkMemoryHub Privacy Policy

Comprehensive privacy policy for the ParkMemoryHub application

Last updated: December 15, 2024 Version 1.0

Table of Contents

1. Overview

ParkMemoryHub ("the App") is designed to help families capture, organize, and share precious memories in a secure, private environment. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our application.

Key Privacy Principles

  • Family-First Design: Built specifically for family sharing with privacy controls
  • Data Minimization: We only collect data necessary for app functionality
  • User Control: You maintain full control over your memories and sharing preferences
  • Transparency: Clear, understandable privacy practices

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, profile photo
  • Family Connections: Family member invitations and relationships
  • Memory Content: Photos, captions, location tags, timestamps
  • App Settings: Privacy preferences, notification settings

2.2 Automatically Collected Information

  • Device Information: iOS version, device model, app version
  • Usage Analytics: Feature usage, session duration, crash reports
  • Location Data: GPS coordinates (only when explicitly enabled)
  • Camera Data: Photo metadata, filter preferences

2.3 Third-Party Services

We use Firebase (Google) for backend services, which may collect additional technical data as outlined in their privacy policy. All data is processed in accordance with our data processing agreements.

3. How We Use Your Data

Core Functionality

  • Enable photo capture and editing
  • Facilitate family sharing
  • Provide location-based features
  • Sync data across devices

App Improvement

  • Analyze usage patterns
  • Fix bugs and crashes
  • Develop new features
  • Optimize performance

Communication

  • Send important app updates
  • Provide customer support
  • Notify about family activity
  • Share security alerts

Legal Compliance

  • Comply with applicable laws
  • Respond to legal requests
  • Protect user safety
  • Prevent fraud and abuse

4. Data Sharing and Disclosure

5. Data Security

🔐 Encryption

All data is encrypted in transit and at rest using industry-standard encryption protocols.

🛡️ Access Controls

Strict access controls ensure only authorized family members can view shared content.

🔒 Secure Infrastructure

Firebase provides enterprise-grade security with regular security audits and compliance certifications.

📱 Device Security

Local data is protected using iOS security features including biometric authentication when available.

6. Data Retention

Data Type Retention Period Reason
Photos and Memories Until user deletion Core app functionality
Account Information Until account deletion User identification and preferences
Usage Analytics 24 months App improvement and optimization
Crash Reports 12 months Bug fixes and stability improvements
Support Communications 36 months Customer service and legal compliance

7. Your Rights and Choices

Access Your Data

Request a copy of all personal data we have about you

Request Data

Correct Information

Update or correct any inaccurate personal information

Update Info

Delete Your Data

Request deletion of your account and associated data

Delete Account

Data Portability

Export your memories in a standard format

Export Data

8. Children's Privacy

ParkMemoryHub is designed for family use and may be used by children under parental supervision. We are committed to protecting children's privacy:

  • Parental Consent: Children under 13 require verifiable parental consent
  • Limited Data Collection: We collect minimal data from children necessary for app functionality
  • No Behavioral Advertising: We do not use children's data for advertising purposes
  • Parental Controls: Parents can review, modify, or delete their child's information

COPPA Compliance: We comply with the Children's Online Privacy Protection Act (COPPA) and similar international regulations.

9. International Data Transfers

Your data may be processed in countries other than your own, including the United States where Firebase servers are located. We ensure adequate protection through:

  • Standard Contractual Clauses (SCCs) with service providers
  • Adequacy decisions where applicable
  • Additional safeguards as required by local law

10. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will:

  • Notify users of material changes through the app
  • Post the updated policy with a new "Last Updated" date
  • Provide additional notice for significant changes
  • Maintain previous versions for reference

11. Contact Information

Privacy Questions

For privacy-related inquiries and data requests

[email protected]

General Support

For app support and technical issues

[email protected]

Legal Compliance

For legal and compliance matters

[email protected]